I will be presenting at this year's itSMF Conference in London. Below is the Major Incident template form I'm planning to include as part of my delegate pack :-)
Wednesday 2 June 2010
Thursday 20 May 2010
Monday 22 March 2010
Sunday 21 March 2010
My interview at last year's joint BCS- itSMF conference
http://xperiodesign.co.uk/conferences/2009-conference-interviews2.html
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Microsoft Teams 101
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So here's the thing. No one likes major incidents; by their very definition they are the serious stuff. But there is something that’s...
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I will be presenting at this year's itSMF Conference in London. Below is the Major Incident template form I'm planning to include as...