Monday 21 May 2012

itSMF UK Transition Mgt Working Party - Future Collateral

Hi All, I’ve just chaired an itSMF UK Transition Mgt Working Party meeting and one of the agenda items was ideas for future collateral. Some of the ideas we have so far are: • Booklet / “little ITIL” on how Software Asset Management interfaces to ITIL 3 2011 and the ISO19770. • Knowledge Management. • Testing & Validation & the V Model. How do they work in real life and how to scale them appropriately. • Transition planning – how to manage handovers to production in real life and the role of the Service Design Package (SDP) If there is anything you would like to see covered next year – get in touch!

Friday 18 May 2012

itSMF UK Transition Mgt SIG meeting 21st June @ Rolls Royce Derby

The next Transition Management Special Interest Group meeting will be at Rollys Royce in Derby on the 21st of June. Speaking from the Transition Mgt Working Party, Richard Horton will be presenting on how to improve your existing Change Management process. There will also be a networking event and plenty of opportunities to catch up with likeminded professionals to swap war stories and ideas! If you have an interest in Service Transition and Software Asset Mgt, this is the event for you!

Microsoft Teams 101

One of the things I've been asked about most this week has been how to use Teams for meetings. Teams is basically Microsoft's replac...