Following on from my previous post on thinks to look at when reviewing a Change; you might find it useful to have a template for Change communications. The following is a sample communication template:
SERVICE A
Release Note
Release Date: Sunday 3rd August 2008
1. Overview.. 1
Overview
This document outlines the content of the release at a high level. The intended readership is for Volunteer testers, and those people that wish details about what is changing in the TBC system.
The general format is; Change or Known Error Number, followed by a brief summary of the enhancement / issue, then some detail about how it has been addressed.
Change 1234 – Service A Enhancements
This SERVICE A release is to include new …
The following data items have been added:
etc, etc
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