CAB Agendas – what’s on yours?

After reading this article yesterday on ITSM watch:

http://www.itsmwatch.com/itil/article.php/3923731/What-Does-a-CAB-Do-All-Day.htm

it struck me how important it is to have a structured CAB agenda and Terms of Reference:

I would have the following items on my CAB agenda:


• Review of forthcoming changes
• Review of implemented changes
• Review of failed / backed out changes
• Review of out of process changes
• Review of lessons learned
o Changes that went well
o Change activity that could be improved on
• Definitions of new Standard Changes
• Updates to Change Management templates
• The Change Management process
• Change management success stories


Although not all items would be covered at every meeting for example, the review of failed / backed out changes could be done in conjunction with Problem Management, new Standard Changes would only be discussed when required, lessons learned referred back to on a monthly basis and the general process and success stories on a quarterly / 6 monthly basis.

What do you think? Is there anything that I’ve missed? What do you do in your organizations?