RT @itSMFUK
Presentation deadline for the November conference is the 18th of March!
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Microsoft Teams 101
One of the things I've been asked about most this week has been how to use Teams for meetings. Teams is basically Microsoft's replac...
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I will be presenting at this year's itSMF Conference in London. Below is the Major Incident template form I'm planning to include as... -
So here's the thing. No one likes major incidents; by their very definition they are the serious stuff. But there is something that’s...
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Hi All, I’ve just chaired an itSMF UK Transition Mgt Working Party meeting and one of the agenda items was ideas for future collateral. Som...
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