RT @itSMFUK
Presentation deadline for the November conference is the 18th of March!
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Microsoft Teams 101
One of the things I've been asked about most this week has been how to use Teams for meetings. Teams is basically Microsoft's replac...
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So here's the thing. No one likes major incidents; by their very definition they are the serious stuff. But there is something that’s...
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After reading this article yesterday on ITSM watch: http://www.itsmwatch.com/itil/article.php/3923731/What-Does-a-CAB-Do-All-Day.htm it stru...
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Following on from my previous post on things to look at when reviewing a Change, it is important to investigate risk to ensure that stakehol...
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